Frequently Asked Questions

Creditors Network brochure

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How do I sign up to participate in the Creditors Network?

Contact us by the contact form below. We will evaluate your application and contact you as soon as possible. Next you will need to sign our Creditors Network Agreement and finalize your registration in collaboration with your local Creditinfo subsidiary.

How much does it cost?

Please contact your local Creditinfo company for more details. Click here for contact info.

How do I send information to the Creditors Network Database?

Participants are required to send information on a monthly basis. This is done by using a standardized „data sheet“ that contains all necessary information about the debtor, the outstanding debt and more. A business consultant from Creditinfo will provide all necessary details and training to secure seamless sharing of data to the Network.

Is the Pre-Collection letter a part of the Network?

Yes. Each member of the network is entitled to 50 letters each month that will be issued and sent  by Creditinfo, with no additional cost. For each letter that is sent out, after those 50, a charge will apply

What information do I need to share?

The „data sheet“ contains all relevant fields that are to be filled out. Some of them are mandatory, but others are optional.

Payment Info

  • Payment Type; Invoice, Loan, Rent, etc.
  • Payment Status; Defaulted, Settled
  • Due Amount; Total amount which is due to pay
  • Due Date; Date when a payment was expected (or violation date)

Subject Info

  • Due Amount; Total amount which is due to pay
  • Subject type; Individual or Company
  • Company or individual name; Name of the company or the individual

Address

  • Street and number
  • City
  • Postal Code
  • Company or individual name; Name of the company or the individual
Creditinfo Tanzania Limited - 8th Floor - Tanzanite Park, New Bagamoyo Road, PO Box 12403, Dar es Salaam, Tanzania.
+255 (0) 22 276 0742 citinfo@creditinfo.co.tz
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